Order Information & Returns

How can I place an order?

La Belle Tifi uses a simple and secure checkout process for quick, easy purchasing. Select the item on any product page and then select and indicate the size, color and quantity for each item. Next, click on “Add to Cart”. At any time, you can just click on the “Cart” icon on the upper right corner of your screen to checkout. Follow the steps and enter the information needed to complete the checkout process.

If you already have a La Belle Tifi account, go to "LogIn/Register" to enter your email address and password, and click “Sign In”.

If you do not have a La Belle Tifi account, you will be given the option to create a La Belle Tifi account, which will allow you to view your order status, edit email preferences, and much more.

How can I track the status of my order?

The method of tracking an order varies according to where and how the package was sent. After placing an order on LaBelleTifi.com, you will receive an order confirmation email, which indicates the merchandise you purchased and the amount you will be charged.

You will also receive a second email once your order has actually shipped from our fulfillment center. If the order is being shipped to a domestic US address, this second email will include a tracking number and other details that will let you determine the progress of your order.

If the order was to an international address, our carriers do not currently provide similar tracking. The second email will indicate the expected delivery time that it will take for the package to arrive at the shipping destination. If you haven’t received the package by that date, or if you don’t receive these two emails or you would like further information, please contact one of our personal shoppers at LaBelleTifi@gmail.com for assistance.

Please Note: Our customer service representatives will not be able to track or trace any international shipments until the delivery window expected for a shipment has exceeded.

 

When will my order be processed? When will I receive my order?

LaBelleTifi.com is a clothing manufacturer. Most of our inventory is made when ordered. Please check the product description for production time. We also have already made inventory which is shipped within 24 hours. Provided that all authorization criteria have been met and the order is approved, all orders placed Monday - Friday before 2pm EST will be manufactured within 7 days (Monday through Friday- not including holidays).  If you place your order through our website on a holiday or weekend day, the order will be processed the next business day.

We do not ship or deliver on weekends or holidays*. Delivery varies by service level as follows: Standard Shipping packages will be delivered on Saturdays but not on Sunday or Holidays; Priority and Express shipped packages will not be delivered on Weekends or Holidays*.

For your protection, we may require proof of identity in the event of the following:

These situations may delay our processing of your order. If additional proof of identity is required, we will contact you. Reasons for requesting proof of identity are subject to change at any time.

* - Holidays include: Presidents' Day, Columbus Day,Veterans' Day, Christmas, Thanksgiving, New Year's Day, Easter, Independence Day, Labor Day, Memorial Day, and Martin Luther King's Birthday.

 

Restock items:

We like to keep our inventory fresh and full of the season's newest styles. Therefore, most items are not restocked but if in some cases they can be if requested. If you would like to know whether an item will be restocked, please contact our Customer Service Representatives at LaBelleTifi@gmail.com.

I just placed my order, but I forgot to use the promotional code/the code didn't process. What should I do?

Once an order is placed, a promotional code cannot be applied.

I just placed my order, can I edit or cancel it?

Unfortunately, there is no way to change an order once it has been processed, that includes adding additional items, canceling an order, changing quantity, size or color. All orders, including any placed directly through customer service are sent directly to shipping after completion.  Once the order is completed and an order number issued no updates can be made. If you need to return your order or item, please see the return instructions on the back of the invoice that will be included with your order.

Shipping/Tracking

How will my order be shipped?

All packages are shipped via the United States Postal Service (USPS).